After downloading co ved images will not save. Error message pending It has been pending for 4 days. Does anyone know how I can do this outside of the app? Does anyone know how I can do this outside of the app? Please advise how to edit and enter the correct birthdate. Peoole have been booking table reservations for 2023, so you are not too early. such a waste of my time. I may cancel this cruise and go back to Norwegian. Upgraded wearables but app would not accept payment. Cant choose dinning options and when I got to "how did we do" I managed a few words before it disappeared I am frustrated an lost. What is a Princess MedallionClass Vacation? Therefore I cant complete the check in process. Experience the Best of the West with Princess. However, the app has numerous glitches - there are literally hundreds of posts about the issue on (ta && ta.queueForLoad ? . although our passes are on our phones I printed the passes off. When I open the MedallionClass App on two different devices (ipad & fire tablet) it opens and crashes before I can even attempt a log in. (And that was a nightmare) I believe they have the ability to make updates within the app on your behalf if there's an issue. Not a happy 80 year old crappie!! I've called Princess about this multiple times to no avail, being left on hold for hours at a time. Now I am on board the Caribbean Princess. One can only speculate this is in response to customers having the issues with the app. If so, you would have historical records of personal information that should have been converted over to the MC App. Choose from a world of options while avoiding lines and wait times. Depending on your departure date, they might not respond for a while. Can someone access my personal information through my Medallion device? I have deleted the app and reinstalled. Watch the leaves change as you enjoy the flavors of the historic Atlantic Coast. Also try reaching out to askoceanmedallion@carnival.com I did that once and received a response within a day. It crashes, it stalls, it randomly shuts down. You will be able to leave a comment after signing in, By Seems to be no way to swipe or click out But all guests, can enjoy the expedited arrival benefits of completing OceanReady steps before embarkation. Also I was trying to upload his covid shot record but it wouldn't take it by file or camera. More items open up in the app as you get closer to cruise date. I have uninstalled the app and downloaded the app. The Medallion app opens. Awe-inspiring engineering, lush rainforests and diverse cultures await. If yes, then download the medallion class app from the app store. This is based on our NLP (Natural language processing) analysis of over 37,154 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Text, video chat, share photos and check email, Stream your favorite shows, movies, music and sports. In addition I cant find the photo anywhere. Not very good to say the least. Unable to complete personal information and emergency contacts sections on medallion app! It states the reservation does not exist. Frustrating to use and had have customer service help with it. Spend more time connecting with each other and doing what you love on a Princess MedallionClass vacation. I entered the wrong birthdate and it won't let me edit the information. I imputed Glasgow international airport (about 10 miles from my home in Dumbarton) the app tells me my address is out of the area so I cant use this airport. download the app in your phone's app store. Unable to proceed. Princess USA does that now. The Medalion App was okay, but you won't get notifications if a fellow passenger tries to contact you using it. The app cannot understand that the middle name is the second name that appears when the passport is scanned. What they don't tell you is that it won't work if your phone is too old. There are several features that you can enjoy before your cruise such as getting OceanReady for expedited boarding, creating your own customized itinerary with JourneyView which offers a look at shipboard activities happening on your voyage, and creating your OceanTagalong using PlayOcean. Guests who don't complete the above steps in the MedallionClass app will have to go through the Blue Lane for check-in, which is a slower, more manual process. Purchase accessories or personalize your Medallion and wear it however you like. Even the website had issues of ups and downs tjis weekend. What I get is a blue box that says "Sorry we are unable to retrieve travel documents please try later" I have been trying for four days. I have tried doing it manually and scanning but to no avail. Very frustrating. Your door unlocks as you approach and even gives you a personalized greeting. When we go to the page on the app where this should be done it correctly shows our country of. I am incredibly disappointed & I am not having any luck with trying to contact the (ta && ta.queueForLoad ? Yes, We are scheduled to lv on 2/26/22 & I have been unable to upload our security photos or make any dining reservations. Can you help me? The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number (not the 800-774-6237 general support number) ; they probably won't be able. Powered by Invision Community. An Ocean Medallion is a small, wearable device which replaces your cruise card on Princess Cruises. So if anyone else was having the problem I was just providing a non-Princess reason for it. Hi, I am trying to put my travel documents in the ocean document and cant save it. Still no go! You have a want not a need. Is a Medallion wearable safe to use if I have a . (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. Once on board MedallionClass ships, guests can visit OceanFront area and get assistance from one of our OceanNavigators. It's just, dammit! I need to pick up my Medallion device at the port. You can't do everythingbut quite a bit can be done using this method. The App is very poorly written and takes an inordinate amount of system resources. Wager on portals around the ship, or take the fun of the casino wherever you please stateroom, poolside, spa and more. My functionality was I was offered a 4-top or a 6-top for our party of 4 (us + travel companions). Username Password Forgot Password Create New Account Login Follow these steps to resolve intermittent Princess MedallionClass app issues: This issue is usually caused by your network. Why are you attacking me? (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. Turn on your Wi-Fi, and select "MedallionNet" as your Wi-Fi network. CC Help Jenn And stay connected with your group no matter where you are (or they are) on board. It also offered a 4 or 6-top. Pretty sure everything else is manual entry. I think this is down to semantics. The app crashes on open on my Galaxy S8. Help! Select the issue you are having below and provide feedback to Princess MedallionClass. Alternatively, you may use. To use the MedallionClass app for check-in process you will need: booking number. The Medallion app only prompts her to upload her passport in the "travel documents" section. Wtf!!!!! I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. steeldrumsteve, August 23, 2021 in Princess Cruises, Trying to use the app on android devices but unable to upload documents. Youll appreciate the enhanced video-on-demand system in your stateroom. Booking name Rene However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. Booking name Glynis Keep receiving message that it will download later. How does the Medallion device help with guest safety? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112050656', '');}, 'log_autolink_impression');cruiseeasy and convenient. Website: Visit Princess MedallionClass Website. No, the Medallion contains no information at all. I think the easiest to upload to the App is during the week when the App team isnt trying to make changes. I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. 19952023, The Independent Traveler, Inc. You think you "deserve" special treatment? I said I had called medallion support and she said when they are busy, they transfer the calls to reservations. Also, mention the most recent voyage you were on with Princess. Can't sign now for my wife. Watch live TV, movies and Ocean Originals anytime, anywhere! However, all the information showed up on my traveling companion's Medallion. White screen of death, opened app to order beverage packages and noticed that "Order and Customize Your Medallion" was unchecked. Just FYIyou have responded to a posting that was created back in 2021. LauraS It also offered a 4 or 6-top. ? Also now doesnt come up with a link to wifes details, now Ive filled mine in Concerned about how much you (and your family) have bought during your cruise? I had this interaction yesterday when checking DMW function. click "Force Stop". Can I wear my Medallion device in the pool? Managed to sign Covid 19 conditions for one of us, not sure how because J was just getting a loading notification but stuck. I add it in and it won't take. We'll see how it works once on board. How can I fix the error. Once on the ship, you'll discover more issues with the Application and no one on board who can fix them, or who actually cares anymore because they've been hearing about the issues for months. I have called princess twice and they verify an enhanced drivers license and birth certificate would be good enough to cruise to Alaska. I think they were having server issues this morning. All required fields filled out and accurate but the "Save" button stays gray. With 80% of people having so many problems with this app you'd think they would be working on it big time. Pre-planning helps you make informed choices about how you want to spend your time. Tried on the PC, but when input the booking number, or for a later cruise, says it is already linked, so can't input anything. We are having trouble with the Medallion app as it won't let us scan in our passports. Can't do this successfully. Kind of you. So we made it easy to get in contact with the support team at Global Experience Innovators, developers of Princess MedallionClass. I cannot enter numbers of postcode for payment method credit card entry I have successfully located the Arrival Time feature on my tablet. Just FYIyou have responded to a posting that was created back in 2021. (But as many have noted, nobody looks at that when you do arrive at the port. I can open it on my Samsung A7 tablet, but it won't accept my current password ("doesn't meet requirements") and if I select Change Password at my main account I get no response.

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